Frequently Asked Questions
Everything you need to know about ALP Nicotine Pouches shipping, quality, and orders.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
Are ALP Nicotine Pouches discreetly packaged?
Yes, all orders are shipped in plain, unbranded packaging to ensure your privacy and security upon delivery.
What is your return policy for nicotine products?
Due to the nature of our products, we can only accept returns on unopened and sealed cans within 14 days of purchase. Please contact support for a return authorization.
Do I need to be of legal age to purchase?
Absolutely. You must be 21 years of age or older (or the legal minimum age in your jurisdiction) to purchase ALP Nicotine Pouches. Age verification is required at checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure digital payment options like Apple Pay.
How can I track my package?
Once your order ships, you will receive an automated email containing a tracking number and a link to monitor your shipment's progress in real-time.